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Reply To: Food and Beverage

Forum Home Forums Horizon Project – Have your say! Food and Beverage Reply To: Food and Beverage

Claire Ensor

I share the other members’ views. The difference is that we no longer eat at the club at all. We used to go there often. In the last year I have been there twice for a drink – on the second occasion it was just one drink because the queues were too long and it was not like being at a club. I had a cup of tea in the Rose Garden (I find the coffee very bitter), and even that was a fiasco and it took about 20 minutes to get the drink despite the small queue at the till. Staff looked bewildered and I am reminded of Fawlty Towers – it always looks as though new staff have just arrived, are doing their best but don’t know what to do. What has happened? None of this has anything to do with buildings – it is a question of management. If we cannot manage the existing structures, why should we want more?